First Class Migration Support
School District 57 will no longer be using First Class as an email client. Existing email addresses for staff (ending with @sd57.bc.ca) will be transitioned over to Office 365 Outlook on July 18, 2020.
If you wish to keep emails, contacts, and calendars from First Class, you must save them.
**Note: after you have forwarded emails, please delete them from First Class to increase storage space**
If you have further questions or need help, please check out our Frequently Asked Questions below or click on the First Class Migration Support button to submit a question.
July 18th: transition day
Office 365 Outlook will receive emails for both @sd57.bc.ca and @sd57learn.com addresses
First Class will no longer receive new emails
September 30th: temporary address @sd57learn.com finished
Office 365 Outlook will no longer receive new emails for @sd57learn.com; however, all old emails received with @sd57learn.com will stay in Outlook
November 30th: First Class will be deactivated
Last day to save emails, contacts, and calendars
Frequently Asked Questions
1. Do I need to move everything over to Office 365 Outlook?
For active emails, forward them to Outlook. Any archived emails that you want to keep, you can save.
2. Will my login to Office 365 change?
Yes. Your new login will use the email address ending @sd57.bc.ca but all of your content will remain the same.
3. What about my email address that ends with @sd57learn.com?
That was a temporary email address set up so we could have First Class and Office 365 Outlook work at the same time. Your Outlook will receive emails for both addresses from July 18th to September 30th, then the @sd57learn.com address will be deactivated and will no longer work for new emails.
4. What about student accounts on Office 365?
Transition of student accounts will occur in the 2020-2021 school year with teacher support. Grades 8-12 will occur first.
5. Can my email folders be transferred to Outlook?
Unfortunately, this is not possible. You can either forward each email individually or export them as text files.
6. What should I do if I forget my Office 365 account password?
Please submit an Office 365 Support Ticket and someone will get back to you with password reset information. (Coming soon: self-serve password reset functionality)
7. Can I set up apps on my home and/or work computer to connect and synchronize files with my Office 365 account?
Currently, our Office 365 access is through a web browser only, because of privacy concerns. We will be reviewing and testing apps and options for syncing Office 365 to hard drives during the upcoming 2020-21 school year.